Your opinion counts - we want to hear from you!
Customer feedback is reviewed by LADBS Management and used to improve our operations or recognize staff for exemplary service.
If you want to tell us how you like our services, want a second opinion on any plan check or inspection issues regarding your project, file a complaint about the service you received, or need additional assistance, please fill out the survey below, or call the Department's Hotline at (213) 482-6755 during normal business hours (7:30 am to 5:00 pm, Monday through Friday). After normal business hours, you may leave a message and your call will be returned the following business day.
You can view our Customer Service Code of Conduct here.