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Customer
Call Center
Effective
December 1, 2007, the Department of Building and Safety Customer
Call Center's toll free number 888-LA4-BUILD and the outside
L.A. County number (213) 482-0000, will ONLY be used
for automated requests for inspections. You may still request
your inspection through our web site at www.ladbs.org
Deputy
Inspection notification may be made by calling the 3-1-1 number
or by completing a Deputy
Fax Notification form and faxing it to (213) 482-6838
or 6839 by 3:30 pm one working day before the day of the inspection.
Deputy Inspection Notification is not currently available
on the Automated Inspection Request System.
All
other department information will be processed by 3-1-1 Communication
Information Representatives from the City of Los Angeles'
3-1-1 Call Center, a "One Call to City Hall" program
for non-emergency city services.
The
3-1-1 Call Center was designed to serve as a single point-of-entry
into the City for our telephonic customers and to:
- Provide
immediate responses to all calls requiring non-technical
assistance
- Process
property complaints
- Take
all Request for Inspections (single request only)
- Provide
inspection date and time
- Refer
zoning/code questions to Engineer and Inspector
- Answer
general questions (i.e. office hours and locations)
Customers
calling within Los Angeles County area will be able to call
the 3-1-1 Call Center for information or assistance at no
cost, by calling :
3
1 1
or
(866) 4LA-CITY / (866) 452-2489
Persons
calling outside of the Los Angeles County area who need information
in the Los Angeles city jurisdiction should call:
(213)
473-3231
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